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One location in Downtown
Filters
Reviews
10.0 Wonderful
Jan 2024
10.0 Wonderful
Oct 2023
10.0 Wonderful
Jun 2019
Pros:
The staff were professional and friendly. Hey made my car pickup and drop off a pleasant experience.Cons:
None.9.6 Wonderful
Apr 2018
Pros:
The check in was terrific, they didn’t have our car class ready, so they gave us an upgrade to a small SUV, no charge. Both of the employees at the pickup were awesome, very friendly, talkative, and helpful. The return was simple at the airport, very quick, and again the agent was efficient. There is definitely an emphasis on customer service and is working—we will definitely seek out Avis for our next rental!Cons:
Nothing.6.8 Okay
Jul 2017
Pros:
Great valueCons:
Got 2 separate addresses for pick up- called to confirm and that took WAY TOO LONG! Also they tried to add $15 to my bill for gas and I filled it up myself! Watch your fees!6.0 Okay
May 2017
Cons:
Would not allow to pick up car one hour earlier without an unreasonable charge. Told them to go jump.2 locations in Downtown
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Reviews
2.0 Poor
Apr 2024
2.0 Poor
Nov 2022
2.0 Poor
Nov 2022
2.0 Poor
Oct 2022
10.0 Wonderful
Dec 2021
8.0 Very good
May 2021
Cons:
I modified my rental and was told my total would be 240 they didn’t say anything about being charged per mile. When I returned the car I was charged 442 dollars for mileage charges5 locations in Downtown
Filters
Reviews
7.2 Good
Jul 2020
Pros:
Friendly staffCons:
Clean the vehicle10.0 Wonderful
Dec 2019
Pros:
The staff was very friendly and helpful. We rented a 15 passenger van which drove very smooth for the 2500 miles.Cons:
The van seats do not recline and an entire row had to be used to store the luggage. Those were the only downfalls.7.2 Good
Nov 2019
Pros:
Friendly and helpful staffCons:
Payment tablet was a complete nightmare, it did not charge me according to their records but I kept seeing multiple charges in my bank records. Have to keep returning in order to fix their mess so next time I'll not use this location10.0 Wonderful
Sep 2019
Pros:
Awesome service from Ms Chelsea T and the crew.2.0 Poor
Jan 2019
Pros:
Nothing about this location. I did wind up at another Enterprise finding what I wanted the next day. This reservation was made at least 6 weeks in advance and they tried to pass off smaller SUV in the place of car rented.Cons:
We didn’t rent what they offered. We reserved luxury full size SUV (suburban) and what they attempted to give us was a disgusting, filthy Nissan Armada, not the same class as our rental. When I brought it to their attention, they then lied that they had attempted to call us “4 or 5 times” to let us know that would not be able to accommodate us. If they had greeted us with that information, I would not have been so upset about their dishonesty. They also told us that was why we should rent directly from them instead of using third party so you should know how they are representing you. We went to another enterprise location the next day and rented what we wanted.9.2 Wonderful
Sep 2018
Pros:
Used the 12 passenger van to transport grand daughter to college. Thirty hours to get there over four days of travel was great. Plenty of room for her stuff and other passengers. Van drove great, gas mileage about average. After her drop off and 1 day of rest made the trip back home in 36 hours driving non stop except gas, potty and food breaks. No problems with the rental, it was a great price for the time we used it and also got it returned early and got a credit on card pretty fast. Thank you managers at Enterprise River Walk for your prompt and fast service.Cons:
Only can think of a couple items, window were not completely clean. Before we left DIL spent a while cleaning them better. There was a little of trash, water bottle, under one of the seats in the back that they did not catch before releasing the vehicle.2 locations in Downtown
Filters
Reviews
10.0 Wonderful
Dec 2023
10.0 Wonderful
Sep 2023
6.0 Okay
May 2023
2.0 Poor
Apr 2023
Yes. Based on our information, FOX in Far West Side is the cheapest car rental location in San Antonio. It is located at 9559 Airport Boulevard.
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