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Passenger van |
Commercial |
4 locations in Montgomery
Filters
Reviews
2.0 Poor
Nov 2022
10.0 Wonderful
Nov 2022
2.0 Poor
Nov 2022
10.0 Wonderful
Jun 2022
2.0 Poor
Dec 2021
2.0 Poor
May 2021
Pros:
It was a horrible experienceCons:
The lady said my reservation through your site meant nothing and I was stranded at the Montgomery Airport for 24 hours.... I will not be using Kayak ever again and will not recommend this to anyone I know...One location in Montgomery
2 locations in Montgomery
Filters
Reviews
6.0 Okay
Apr 2021
Pros:
Staff was nice and helpful.Cons:
Asked for full size car and paid for one, definitely did not get a full size car10.0 Wonderful
Apr 2021
Pros:
Car was ready when I got there, clean, full of gas & ready to go, plus it got very good mileageCons:
Can't think of anything, maybe a 50% discount10.0 Wonderful
Dec 2019
Pros:
I felt like a star ⭐️ or maybe ⭐️⭐️ ⭐️ ⭐️ ⭐️ renting from this Avis. The clerk who issued my car was very knowledgeable in local amenities and optimal rental features. I walked up to my car and couldn’t believe I was riding in style. The American compact is much bigger than the European style I was expecting. Car was very modern, all the bells and whistles. Made my travels around Montgomery a pleasure.Cons:
Adding pickup/return to the parking signs. Only because I was a little uncertain if I should park the same place I picked up. But when I couldn’t find any better guidance I just went for it and it worked out8.8 Very good
Dec 2019
Pros:
The staff at MGM Airport was friendly, efficient and very helpful. I liked the car, in general. The access to the car rental parking for pick up and drop off is very convenient.Cons:
The Tire pressure light went on soon after we picked up the rental. This has happened now with the last 3 cars that I have rented from various agencies in different parts of the world, so I did not panic as when it happened the first time, however it did mean personal time taken away from my day to keep checking the tire pressure. The interior of the car smelled like previous renters had smoked in it. I know that isn't Avis' fault and they now have a document to sign for smokers. As a non-smoker however, getting into a smelly car is unpleasant.7.2 Good
Apr 2019
Pros:
Pick up agent in the drop off agent were very kind and extremely knowledgeable about different questions that I had prior to purchase and also after.Cons:
The car's room but that is more than manufacturer and also my overestimating space.4.4 Mediocre
Apr 2019
Pros:
car was there is the best you can sayCons:
Could move a bit faster or at least with some sense of urgency to more customers out. Also was told and signed for a full tank of gas and was missing one quarter of a tank. I had already signed at the counter because who would believe they would get a car with less than a full tank.2 locations in Montgomery
Filters
Reviews
10.0 Wonderful
Nov 2023
6.0 Okay
May 2021
Pros:
the woman at the counter was very nice and pretty efficient. Drop off was quick and easy as wellCons:
They didn't honor the price that I was quoted. It should have been $165 and instead they charged me. about $30 more. Said some baloney about the airport fees not being added in. The price said it already included taxes and fees. When you are standing at the check out counter needing your car, they have you over a barrel. I'm sure that that is their plan. What can you do? You have to have a car, you are in a city that is not your hometown and you have no choice but to pay. Not a very honest way to conduct business8.4 Very good
Aug 2019
Pros:
The pick up location was the airport. Their system said it was on the other side of town. They wanted me to pay extra to get it at the location I made the reservation at I refused to pay extra and got it at the airportCons:
Employee should exercise common sense and read the documents presented by customer10.0 Wonderful
Jul 2017
Pros:
Quick Dropoff.10.0 Wonderful
May 2017
Pros:
Good customer service and nice, new and clean car.10.0 Wonderful
Dec 2015
Pros:
Great staffCons:
Safety light was initially on when I started to drive but eventually turned off.One location in Montgomery
Filters
Reviews
2.0 Poor
May 2024
2.0 Poor
Apr 2017
Cons:
My flight was delayed, I made it so late to my destination that I had to cancel the rental... and guess what? they kept the money... NO REFUND, NOT EVEN A PORTION, THEY KEPT IT ALL RENTAL AND INSURANCE.9.2 Wonderful
Feb 2017
Pros:
Low one-way rate and a sweet upgrade to a Challenger, fun drive10.0 Wonderful
Jan 2017
Pros:
I was impressed with the ease of picking up the car and the drop off. For some reason, some agencies can take a half hour to get you into the car. At the counter in MGM, it was easy and it was fast. The car was new, clean and performed wonderfully. Very positive experience.10.0 Wonderful
Oct 2016
Pros:
Good price for rental.5 locations in Montgomery
Filters
Reviews
7.2 Good
Mar 2020
Pros:
The staff was great. The pick up and drop off was good.Cons:
The car was nasty and had a smell.6.4 Okay
Jun 2017
Pros:
Good gas mileage, Plenty of room, Vehicles was very cleanCons:
Staff had more personal conversations with themselves than with me. They acted like I wasn't there.2.0 Poor
Mar 2017
Pros:
I liked the email confirmation.Cons:
According to the email confirmation, I arrived before 7pm to pickup the vehicle and the customer sales rep informed me they had no available vehicles and it wasn't guaranteed any would be available. Such an inconvenience! So I went to Hertz and they did have vehicles.10.0 Wonderful
Oct 2016
Pros:
I really love how they tried there best to work with me. I loved the customer service!!!Cons:
The only thing I didn't like is the pick up drop off service. The wait was very annoying, but all in all a great experience!!!8.0 Very good
Sep 2016
Pros:
The people at the downtown office of Montgomery Alabama were very apologetic and were very accommodating. Very ProfessionalCons:
I booked this through Kayak and it wasn't at the airport location. I had to pay a taxi $25.00 to get me to the downtown location. I was very irate and tired after a long trip. The least Enterprise could do was have someone take us to the downtown location for free. On kayak, it should give us a choice of the location we want. We have no clue.10.0 Wonderful
Aug 2016
Pros:
Super efficient helpful service, great lady there we interacted with. Such a brilliant deal we had. So glad we rented from a local location and not the airport.One location in Montgomery
One location in Montgomery
One location in Montgomery
One location in Montgomery
Along with a 12 passenger van, rental companies in Montgomery offer 7 passenger vans, 8 passenger vans and 15 passenger vans.
Pick-up location | Montgomery |
---|---|
Car types | Van, Minivan |
Rental locations | 20 |
Airport locations | 9 |