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Passenger van |
Commercial |
3 locations in Ramona
Filters
Reviews
10.0 Wonderful
Mar 2019
Pros:
Drop off and pick up were both very quick and easy. The van we rented was brand new and very nice. The whole experience was excellent.4.4 Mediocre
Oct 2018
Cons:
when i went to pick up my rental, they didn't have it there. I was supposed to pick it up at 12pm, the lady said it'll be a moment while they get it ready. Then 15 minutes later I asked how long and they said the vehicle wasn't there because someone hadn't returned it yet. (this was opportunity #1 to communicate). So I asked they give me a ride home since my ride had already left. They said it would be there between 12-1. At 1pm I called back to see what was up (at this point I was already 1 hour late to depart for a wedding) and they said they had to go pick up the vehicle and it wouldn't be ready until like 3:30pm (again, they hadn't communicated this until I called them). At that point I was really screwed so I just took a different car. Absolutely the worst rental pickup I've ever had and horrible communication.10.0 Wonderful
Feb 2017
Pros:
We had to extend our rental and helped out very easily8.0 Very good
Oct 2016
Pros:
Customer serviceCons:
I felt rushed2 locations in Ramona
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Reviews
2.0 Poor
Oct 2023
6.8 Okay
Jul 2019
Pros:
It was quickCons:
The agent did not explain any charges or policies. Said it was no problem to pick up a 20 min early but then charged me for an extra day without explanation. The guy got indignant when I questioned it and said it would automatically credit if I turned the car in within 24hrs. Naturally it did not.10.0 Wonderful
Aug 2018
Pros:
The service was excellent10.0 Wonderful
Aug 2017
Pros:
Friendly and easy. They did not try to sell me more insurance than I needed or anything else I didn't want.10.0 Wonderful
Aug 2017
Pros:
We got through the paperwork smoothly. As expected, the car was great. Practically no upsell compared to other rentals.Cons:
It is located inside a strip mall. The signage on the street was small. I almost missed it at pickup. After returning the car, my uber ride also missed the place and had to do a U-turn.10.0 Wonderful
Jan 2017
Pros:
The service was fast, courteous, and very helpful. The vehicle was clean and works very well for us.2 locations in Ramona
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Reviews
8.0 Very good
Sep 2022
10.0 Wonderful
May 2021
Pros:
LA staff at both counter and gate were quick and thorough. Poway staff was wonderful.9.2 Wonderful
Dec 2019
Pros:
Staff was very friendly and helpful, no issues at allCons:
Didn't fully understand the built-in fastrak. It would have been helpful if they had just said, 'if you brought your own fastrak, just close the box on the dash/windshield of the built-in fastrak, and then yours will work instead' or something like that.4.0 Mediocre
Jan 2019
Cons:
Instead of small economy car I had a dirty inside and outside pick-up truck. It was an extremly noisy and uncomfortable ride. I was told it was the only available car. Very dissapointed.10.0 Wonderful
Aug 2018
Pros:
Good customer serviceCons:
Parking space was too tight3.2 Poor
Apr 2018
Cons:
Take care if you think you are getting a deal with Budget and picking up your car at the main Car Rental building at the San Diego Airport. My online deal was waiting for me at a distant pickup location, NOT at the AIRPORT even though that was what I had inputted during my order. With no way to get to the other location, I had to rent a large car at three times the price.2 locations in Ramona
Filters
Reviews
5.6 Fair
Feb 2019
Pros:
The car was clean and comfortable.Cons:
The attendants at pickup were extremely misleading and unhelpful. I ended up getting charged double what they promised me. Also, they filled out a "Customer Survey" on my behalf without me knowing (this showed up in the Customer Check-Out Summary Report). I'm getting my money back.10.0 Wonderful
Aug 2018
Pros:
Excellent vehicle and well maintainedCons:
nothing10.0 Wonderful
Feb 2018
Pros:
Easy to book online. The gentleman that helped me was very courteous and it was a very simple, smooth, enjoyable experience!2.0 Poor
Jan 2018
Cons:
I was not given my car. I arrived at 12 and both employees attempted to lock the door on me and said they were clocked out. I went to Enterprise next door and they helped me out.9.6 Wonderful
Dec 2017
Pros:
we rented a minivan and took a roadtrip from san diego to salt lake city for christmas. It was the perfect solution. We had enough room for everyone, nobody got wear and tear on their car and it was a great value.10.0 Wonderful
Nov 2017
Pros:
Friendly, paid for a Lyft ride home for me after drop off. Also have as pick up service.One location in Ramona
Pick-up location | Ramona |
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Car types | Van, Minivan |
Rental locations | 1 |
Airport locations | 0 |