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Seats are uncomfortable but let room was adequate. The snack is pretty weak and the staff not particularly friendly.

Flight was on time, boarding was efficient, and crew was pleasant. It would have been a nice feature to have the seatback tvs as this was a cross country flight, but entertainment is not a requirement.

Flight was cancelled just before we boarded. I had to stayed an extra night in SF and arrived one day late. Also I had to flight back JFK and not Newark since they didn't have flight to Newark until very late the following day. A real bad experience on this flight. It took me 2 days to get back home.

Plane was very cold, but other than that, it was a perfect flight

My baggage did not with me , which upset the item that were inside as gifts . Well over 24 hours .

We landed in San Diego from Fresno 10 min late and our gate was occupied. We waited OVER AN HOUR to get to the gate and didnt get any updates about what was happening until I asked. Then we were told it would be another 5 minutes....which turned into 25. My wife was waiting in cell phone lot over an hour and finally had to leave. It cost me $40 cab ride and a fight with my wife. THanks for nothing Alaska Air.

I was sitting in row 31 and felt bad smell coming from the toilets especially when boarding and exiting not much during the flight.

The flight was delayed by more than two hours. A notification ahead of time would be most helpful.

Great. They got us on an earlier flight. Really appreciated that

The terminal at Newark is a complete dump, utterly, profoundly sub-acceptable is every dimension: overcrowded, under-venitilated, lacking in seating, terrible and minimal food options, terrble sound quality from gate announcements, gate agents completely untrained in use of a microphone. And that is after going through the worst and slowest tsa checkpoint in the country. I will never fly to Newark again and will avoid Alaska if at all possible in future travel.