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2 locations in Boulder
Filters
Reviews
2.8 Poor
Jun 2020
Pros:
NothingCons:
Everything6.0 Okay
Jul 2019
Pros:
The employee I interacted with both times was pleasant to deal with. He upsold me and I'm glad I did -- he suggested I rent the next biggest vehicle to fit all passengers and luggage and I barely fit.Cons:
The car was not cleaned at all when I got into it. There were drink splatters on the interior windows, trash, dirt and crumbs on seats and floors; the outside was dirty as well.2.4 Poor
Jun 2019
Cons:
The staff was rude, and gave us a minivan instead of a sedan. We had to wait outside on the pavement with our luggage while he vacuumed the van, as it hadn't been cleaned yet. Still filthy once we got in, dog hair and gunk everywhere. No apologies about the inconvenience.4.0 Mediocre
Oct 2018
Cons:
Our car door was faulty, and pick up was confusing.10.0 Wonderful
Jun 2018
Pros:
New, clean vehicle!Cons:
N/a10.0 Wonderful
Mar 2018
Pros:
Easy rental, convenient service, relatively inexpensive for dropoff in different city.One location in Boulder
Filters
Reviews
2.0 Poor
Dec 2021
10.0 Wonderful
Dec 2020
Pros:
Karen Edwards is outstanding! She’s worth more than whatever you’re paying her. She’s ready for much bigger responsibilities!Cons:
All was fine!10.0 Wonderful
Oct 2020
Pros:
Very friendly staff3.6 Poor
Oct 2020
Pros:
The staff was friendly just understaffed not enough help. Your employee had to attempt to clean cars, rent cars, fill cars with gas at another location. How can hertz justify one employee to do all those jobs and not be able to attend to customers in a timely manner. The car had just returned from Florida wasn’t cleaned to covid standards. There was dry dirt prints on the seats from a dog being in the vehicle. Wasn’t wiped down properly. If you have covid standards then they are not being met! This employee is doing the best he can with all these jobs and hats put on him. I don’t fault your employee I fault hertz corporate rent a car for the sub standards. I don’t know about the higher ups but when I spend $353.00 of my money to rent your car I expect a clean car the outside had bug kill in the hood and windshield. I am disappointed in this transaction and hope you take this into account how you handle your rental business in the future!Cons:
The car could have been cleaned inside and out that isn’t a far fetched expectation.8.0 Very good
Dec 2019
Cons:
Weird to just leave car at the airport with no official check in. But apart from that all v easy9.2 Wonderful
Aug 2019
Pros:
Staff was super friendly and helped me very fast. The car was clean and she went over everything with me before taking it which was great.Cons:
Price could have been better for such a small car.One location in Boulder