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Passenger van |
Commercial |
5 locations in Mexico City
Filters
Reviews
2.0 Poor
Apr 2024
2.0 Poor
Dec 2023
2.0 Poor
Nov 2023
2.0 Poor
Nov 2023
2.0 Poor
Nov 2023
8.0 Very good
Oct 2023
4 locations in Mexico City
Filters
Reviews
2.0 Poor
Apr 2024
2.0 Poor
Jan 2024
2.0 Poor
May 2021
Pros:
NothingCons:
I did not get the car. My reservation was canceled 10 minutes before the pickup time2.0 Poor
Feb 2021
Cons:
They’re not honest and they don’t explain nothing and they got a bad customer service2.0 Poor
Dec 2019
Cons:
They wanted me to pay a high deposit fee of more than $3000.00 dollars otherwise Ineeded to get different rental rate. They wasted my time and they only gave me a hard time!!!4.0 Mediocre
Nov 2019
Pros:
Office was clean and easy to get to.Cons:
The car I reserved was not there. I needed an automatic, any automatic. Kayak showed this location as having several automatic transmission cars, one that I reserved. But when I went to pick up the car, they were totally out. So I had to book from Hertz at the airport and we were put about 3 hours behind schedule due to commute, etc.16 locations in Mexico City
Locations in Mexico City
Filters
Reviews
2.0 Poor
Jan 2024
4.0 Mediocre
Feb 2021
Pros:
Car was clean and relatively new.Cons:
Car had no gas in it when picked up. (Red light on). One of the wheels didn’t have air pressure with pressure notification light on at pick up. No credit was given when car was returned with Kore than half tank more at return. Credit card info was stolen from the system by someone who was trying to charge the card for other purposes.5.2 Fair
Mar 2020
Pros:
Clean and new carCons:
Quicker pick up and drop off Cheaper insurance options5.2 Fair
Jan 2019
Pros:
The car did sit all of the people that we had in our party, but, we were not informed that you cannot have anyone under the age of 12 sitting in the front middle seat.Cons:
When we arrived, they did not have our car available, even though we had a reservation. Our plane was delayed and their response was well you were not here at the time of the reservation. We had to wait an hour for a vehicle and nobody explained the huge price increase for insurance coverage until we were picking up the car.2.0 Poor
Dec 2018
Pros:
NothingCons:
I was not notified and my time wasted2.0 Poor
Dec 2018
Cons:
They did not hold my reservation. I was told there were no cars available and there would not be any until five days later.7 locations in Mexico City
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Reviews
2.0 Poor
May 2021
Pros:
Nothing, everything was wrong with my reservation. The Car, the price, the extra fees, the knowledge of the personnel at the pickupCons:
I reserved a 7 seat car and they offered me a 5 seat truck because they don't have 7 seat car on their inventory. Alamo doesn't have 7 seat cars or trucks. They have only 5 seat cars. I don't know why Kayak - Alamo offers 7 seat cars to customers and they don't have cars with that capacity. I called in advance Alamo to ask for extra insurance fees and an agent at their contact center confirmed there are no extra insurance fees because my reservation has included insurance and reservation fees, but at the pick-up location, they charged no refundable 2,000 dollars for the insurance fee plus 1,500 dollars refundable retention fee on my credit card. Clearly, the agent at the front desk was inexperienced and constantly he was asking my questions to his coworker. Finally, I asked him to call his manager to try to solve my questions. Also, The manager did not know Kayak is offering 7 seat trucks and did not know about the high insurance fees. The worst car rental experience. Poor customer service and lack of professionalism. Pick up location: Mexico City2.0 Poor
May 2021
Pros:
nothingCons:
there was no availability for cars when I got there2.0 Poor
Apr 2021
Cons:
Our flight was delayed and the Alamo office was closed in the terminal we arrived in (terminal 2). We went directly and as quickly as we could to the old terminal where the office was open. We got there a little after 3pm and they refused to honor the rental. Quadrupled the price and told us we were too late for the original quote. We did not get a car and it made our trip a bit challenging. Very frustrating.2.0 Poor
Mar 2021
Cons:
Did not have a car reserved for me, had my reservation but said they don’t hold them through this site.2.0 Poor
Jan 2021
Pros:
The staff was awful, rude, dismissive.2.0 Poor
Jan 2021
Cons:
The rarte was diferente From your website when ingot to the Alamo counter Very disappointed6 locations in Mexico City
Filters
Reviews
10.0 Wonderful
Aug 2019
Pros:
Miguel and Diana were very friendly and hekofuyCons:
Everything was super4.0 Mediocre
Apr 2019
Cons:
They charged me for a missing tool in the spare tire what of course wasn’t ever there. I checked damage to the car before renting not tools and etc. I just trusted the person who gave the car. The trunk was never opened2.0 Poor
Nov 2017
Pros:
Nothing..Cons:
The lady at the counter texting without telling me what's going on. After 15 mins waiting, confirmed to me that there were no cars available at their lot despite my reservation months in advance.2.0 Poor
Nov 2017
Pros:
NothingCons:
They overbooked themselves and canceled my reservation.2.0 Poor
Jul 2017
Pros:
I didn't like itCons:
The representative that was at the car rental booth was on his phone the whole time since we arrived. After 10 mins on the phone with a sarcastic smile he just said, we are very sorry but, we ran out of cars" how do you run out of cars when you have booked one in advance. Horrible service, will never book through them again. After reading the reviews below, I would have never gone through this rental place. I totally agree with the previous reviews.2.0 Poor
Jun 2017
Pros:
Price was supposed to be greatCons:
Unfortunately, I didn't get National's great price because the child seats I reserved (and confirmed by phone twice in the week before the rental) were not available. The guy at the desk didn't much seem to care, either. So I was left to waste an hour hauling luggage up and down the row of counters trying to find another company with the child seats, which ended up being three times the price that National had promised.5 locations in Mexico City
Filters
Reviews
4.0 Mediocre
Mar 2020
Pros:
The woman who helped me was exceptional!Cons:
The system said $1.50 for the day, that was not true. The car was not full: within two blocks, the first line was down. There were no manual transmissions available...2.0 Poor
Jan 2020
Pros:
Car was not available. The reservation through Kayak was completely useless and jeopardized my entire trip. I will never use it again.Cons:
Yes, everything!10.0 Wonderful
Oct 2019
Pros:
Everyone was friendly, well mannered and very professional.Cons:
Everything was so nice, that I can not find one thing to suggest to do better.10.0 Wonderful
Sep 2019
Pros:
Great car, good value.Cons:
Insurance coverage could have been more clearly explained.2.0 Poor
Nov 2018
Cons:
I reserved the cars, and enterprise did not have the cars. They stated that the online services did not coincide with actual car availability, and didn't have any carsOne location in Mexico City
Filters
Reviews
2.0 Poor
Jun 2024
4.0 Mediocre
Sep 2023
7 locations in Mexico City
Locations in Mexico City
Filters
Reviews
2.4 Poor
Dec 2019
Pros:
Pick - Up Staff was available.Cons:
1. Drop off Staff was fast but checked the car 3 times to try and find dents or scratches to charge extra for. 2. After driving 1.5 hrs out of the city, the Key FOB started to malfunction and was sporadic in sending the single to start the car or lock/unlock the doors. This was anxiety producing as we were traveling for several days outside of the city. 3. Tire pressure light was on constantly 4. Car felt cheap even though it was a full-size sedan. 5. Car lacked power to merge on/off highways well and could barely make it up steep hills.4.0 Mediocre
Dec 2018
Cons:
I strongly recommend against renting a car from this location. I recently rented from this location and couldn't regret it more. I'm an Avis Preferred member who frequently rents cars for both business and personal travel in the US and abroad. I've rented cars in Jordan, Turkey, South Africa, and Georgia among other countries (just to offer some perspective). I waited over an hour at this location to receive my rental, which caused me to have to cancel plans; and on my return it took another forty-five minutes, which caused my taxi fare to double in price while I waited. The act of picking up a rental should never cause a customer to have to cancel appointments. Unfortunately, this isn't the worst of it. Upon my return, the employees claimed damage to a tire -- a "bump in the rubber" to be precise. The tire was is perfect working condition; again, the tire was not flat. When inspecting the vehicle before taking possession, the employees did not mention a need to inspect the tires, even after I prompted confirmation that we had reviewed all the necessary components of the vehicle. To summarize, the employee with whom I inspected the vehicle told me we'd covered everything and it was not necessary to inspect the tires, but upon return they changed their story and claimed damage. I had fortunately purchased full insurance (which absurdly tripled the cost of the rental), so this claim is of minor detail to me at this point. But I write this review to caution others from renting here, as I suspect that the employees will invent damage in order to charge you additional fines. The entire exchange seemed very much a scam, so consider your rental carefully and if possible, go elsewhere for a car in Mexico City. A final note: Avis Customer Service, whom I called to speak with about this experience, had little to say and offered nothing in the way of remedying this experience of mine. When renting from a known company, one expects consistent experience regardless of city or country, otherwise, I'd just rent from a locally-owned company and pay less. In short, I'd recommend another rental company altogether.7.6 Good
Sep 2016
Pros:
Muy buen carro, confortable, perfectas condiciones,Cons:
Altísimo costo de arrendamiento, pocas opciones de vehículos en punto de entrega, servicio entrega no muy buenoOne location in Mexico City
3 locations in Mexico City
Filters
Reviews
2.0 Poor
Apr 2024
2.0 Poor
Apr 2024
2.0 Poor
May 2021
Pros:
NothingCons:
They false advertise. They had quoted me $118 for the whole week. When I arrived, they want to force you to take their “protection”. The rate went from $118 to over $500 It is a scam. There was another foreign customer there that was facing the same issue, These company is dishonest and want to take advantage of their customers. Stay away2.0 Poor
Jan 2021
Cons:
We never got a car!! It was a scam!4.8 Mediocre
Nov 2019
Cons:
It took a while to convince the overzealous agent to accept my credit card's CDW. He would just not acquiesce that Mexico City is indeed covered under worldwide CDW. Dropping off was quite hard to find where exactly to drive at the airport because there are no signs anywhere. The car could've had an electronic lock.2.0 Poor
May 2018
Cons:
Simplemente no recibi ningun carro que porque no tenian disponible y que en una si queria esperar en el transcurso del dia para ver si alguna unidad quedaba disponible2 locations in Mexico City
4 locations in Mexico City
Filters
Reviews
2.0 Poor
Jan 2021
Cons:
Less extortionate required additional insurance2.0 Poor
Jul 2019
Cons:
After checking in with my reservation at the airport office, (I’d reserved a minivan for my family of 6) ai arrived at the lot they said they don’t have a van because it broke and won’t have another (or anything else to fit 6 people) for two days. So I walked to Hertz and got a great experience.2.0 Poor
Jan 2019
Cons:
When I arrived they didn’t have the reserved type of car. I could get a smaller car at the same price, discount was not possible nor was a higher category car. Apparently this is a typical scam done by this locally owned branch of Firefly, they attract customers with low prices online and expect them to take something smaller for the same price as they don’t have much choice after a long flight standing there with suitcases etc. Kayak should be ashamed you give these types of criminals a platform for their scams. I will not use Firefly or Kayak again. SCAM!8.4 Very good
Nov 2018
Pros:
The price, the car, the agents. The car was in good condition, the agents were friendly the check out process was quick and easyCons:
The check-in took 1 hour and 20 and we were the only people there. When I declined their insurance, which was more than the car rental itself, they physically charged my credit card the whole estimated price of the car ($300.000.00 Mexican pesos)2 locations in Mexico City
Locations in Mexico City
AICM Terminal 1 Gate 2 and 8
+52 33 4170 8243
Calle Florencia 36
+52 33 4170 8243
Filters
No reviews available
4 locations in Mexico City
Locations in Mexico City
AV. Capitan Carlos Leon, AICM
+52 55 1560 0895
Av Paseo de la Reforma 1
+52 55 5546 5003
Av. Capitan Carlos de León
+52 55 1560 0897
Ave Santa Fe 170
+52 55 5292 0609
Filters
Reviews
2.0 Poor
Mar 2021
Pros:
Nothing. Sixt sent us a SMS to tell us that the car would be ready at pick up time and asked to call them. I called and told me that the car was not available due to maintenance issue. First they blamed the broker Expedia and then they aknowledged the mistake was on their side. They did not even try to find a replacement car or solution.Cons:
Everything2.0 Poor
Nov 2018
Cons:
Upon arrival at the Mexico City airport Sixt rental company, I was told that there were no cars available. I explained to the representative that I had a reservation and she apologized stating that all cars had been checked out. Due to this error, I had to take. 2.5 hour bus ride to my destination followed by the same bus ride the next morning. I was extremely disappointed and inconvenienced. I will never use this company aagin.6.8 Okay
Nov 2016
Pros:
Pick up was typical. The vehicle was brand new and perfect for what we needed. The staff was very good.Cons:
There is a hidden refundable deposit fee of $1700 US dollars they charge at the rental office that was nowhere mentioned on the website.The Mexico city airport which is huge, is extremely difficult to navigate. No clear signage so it was impossible to relocate the drop off point. I was afraid I was going to miss my flight so I just left the vehicle curbside at the terminal, found the terminal rental office handed them the key and told them to deal with it.17 locations in Mexico City
Locations in Mexico City
Av Capitan Carlos Leon
+52 800 709 5000
Av P De La Reforma 243 Local 5
+52 800 709 5000
Av Patriotismo 85
+52 800 709 5000
Av Vasco De Quiroga #3900
+52 800 709 5000
Blvd Avila Camacho #1834
+52 800 709 5000
Calz Acoxpa 438
+52 800 709 5000
Campos Eliseos 295
+52 800 709 5000
Campos Elíseos 295, Polanco, Polanco IV Secc
0180 0709 5000
Circuito Circunvalacion Ote
+52 800 709 5000
Guillermo Gonzalez Camarena
+52 800 709 5000
Leibnitz 100 Local 11
+52 800 709 5000
Miguel Angel De Quevedo
+52 800 709 5000
Municipio Libre 450
+52 800 709 5000
Periferico Sur 3647
+52 800 709 5000
Plaza Antara
+52 800 709 5000
Via Dr Gustavo Baz No 4001 Col
+52 800 709 5000
Filters
Reviews
2.0 Poor
Jan 2024
2.0 Poor
Nov 2023
2.0 Poor
Apr 2021
Cons:
The price I thought I was paying and the price at the counter was triple. Why can’t the website be clear regarding cost?5.2 Fair
Jan 2020
Cons:
No car was available even with my reservation4.4 Mediocre
Jan 2019
Cons:
I rented a car with a B class, but when I arrived they told me that they didn’t have that size and there were only two kinds left with a high price.10.0 Wonderful
Jan 2017
Pros:
Todos los trabajares de Hertz se portaron de la manera mas atenta ,el auto limpio,la cuota del carro fue la que me prometieron ,asistencia para regresar al aeropuerto en fin muy buen servicio.15 locations in Mexico City
Locations in Mexico City
90 Col, Bosques De La Lomas
+52 800 365 1111
Alvaro Obregon
+52 612 122 6060
Av Canal De Tezontle 1520
+52 800 365 1111
Av Capitan Carlos Leon
+52 800 365 1111
Av Paseo De La Reforma
+52 800 365 1111
Av Patriotismo 85
+52 800 365 1111
Av. Ferrocarril Hidalgo
+52 800 365 1111
Blvd Avila Camacho #1834
+52 800 365 1111
Calz Acoxpa 438
+52 800 365 1111
Dinamarca #62
+52 555 546 6727
Julio Verne #3
+52 800 365 1111
Leibnitz 100 Local 11
+52 800 365 1111
Paseo De La Refomra 243
+52 800 365 1111
Filters
Reviews
2.0 Poor
Apr 2024
2.0 Poor
Jan 2020
Pros:
NothingCons:
When we arrived at the address for dollar, there was a rental place called firefly (never heard of them). They said my car was ready, but that the insurance was 100% over the rental price, and that there was no other way. So, a 900 rental was 1800x obviously trying to take advantage of us because of the dates. They said my booking did appear on their system but the price was other than the one stated. When I started arguing with them, a manager was called, and he said he could lower it a couple of dollars. I did not fall for their scam, and left without a car; I preferred to call an uber. Never again will I rent with either company, and you should be aware, they are using your app to scan people.3.2 Poor
Mar 2019
Pros:
no line.Cons:
return directions to their lot. accurate car rental. quicker car availability. we had to wait for the car.2.0 Poor
Jan 2019
Pros:
Dollar Car had no cars available even though I had a reservation. I don’t think they had one to begin with.3.6 Poor
Apr 2018
Pros:
Car given was not what we reserved. I reserved a suburban and got a Ford Explorer after waiting 2.5 hours for the suburban to show up and had my 80 year old Mother with meCons:
They charged me $230 US per day insurance. A major rip off as the insurance was more then the vehicle rental. Would NOT recamend and I’m sure I’ll get no response to my issues2.0 Poor
Mar 2018
Pros:
For 3 times less then dollarCons:
None2 locations in Mexico City
Locations in Mexico City
Av. Sonora Casi Esq. Texcoco Col. Penon De Los Banos Del
+52 998 253 6112
Filters
Reviews
2.0 Poor
Mar 2017
Pros:
NothingCons:
They lied and said they only had one car. The company is corrupt. My license plate was stolen and the are charging me?5 locations in Mexico City
Locations in Mexico City
Calle Juan Guillermo Villasana # 123
+52 55 2235 2278
Interior Hotel Sheraton
+52 55 1664 6456
Mexico Reforma C Atenas No44 Col Juarez
+52 555 291 8872
Filters
Reviews
2.0 Poor
Sep 2019
Cons:
No car available, still not refunded. Inadmissible. When I contacted green motion they told me that I had to see directly with you because they did not have my credit card.3 locations in Mexico City
Locations in Mexico City
Benito Juarez International Apt- International Arrival Hall
+52 55 1560 1773
Filters
Reviews
2.0 Poor
Apr 2023
One location in Mexico City
Locations in Mexico City
Mexico City Int`l A/P Europcar Europcar Int`l Arrivals Hall
+52 961 153 6098
Filters
Reviews
2.0 Poor
Apr 2024
2.0 Poor
Jan 2024
2.0 Poor
Dec 2023
2.0 Poor
Nov 2023
2.0 Poor
Sep 2019
Pros:
NothingCons:
They are cheering with the prices5.2 Fair
Jul 2019
Pros:
Car was clean and almost new.Cons:
You must consider the price listed in the page is not real, you must pay an expensive insurance, that in my case I was forced to take it, else I would not get the car. Never buy the insurance provided by Alliance, as that was not accepted by the company. Totally disappointed.One location in Mexico City
Locations in Mexico City
Mexico City International Airport
+52 551 560 0089
Filters
Reviews
2.0 Poor
Apr 2019
Pros:
NOTHING. My experience was horribleCons:
Well they were trying to over charge me, therefore I ended up NOT renting the car from the agency2.0 Poor
Apr 2017
Cons:
The car I reserved wasn't available and I had to take the only available option. Which, of course, it was more expensive.3.2 Poor
Nov 2016
Pros:
It was a car.Cons:
They gave me the car with almost no fuel, had to wait an hour and a half just to get the car when there was only 1 other family in front of the line, and when someone crashed into me on the road they didn't pick up the phone to call the insurance that covered the car. Never renting from here again.5 locations in Mexico City
Locations in Mexico City
Av Capitan Carlos Leon
+52 55 5784 3011
Calle 3 #55, Santa Fe
+52 555 292 7934
Dakota 95 Col. Napoles
+52 55 1107 7838
Paseo De La Reforma
+52 55 3000 1771
Perif. Blvd. Manuel A Camacho
+52 55 5562 1703
Filters
Reviews
2.0 Poor
Mar 2021
Pros:
NothingCons:
They could have a car to rent. When I arrived they didn’t give me any card. Tried to charge me 3 times more so o said I don’t want the car. This is terrible2.0 Poor
Aug 2017
Pros:
Nothing because I didn't rented the carCons:
They lie about the price I don't understand why kayak said a price so cheap and pay less rental car no respect that price I think that is a shame of both companies I'm not going to do any more business with ether one !!!2.0 Poor
Jan 2017
Pros:
N/ACons:
Wasn't able to communicate with anybody in Mexico City to confirm.Phone number in Mexico City does not exist.5.2 Fair
Jan 2017
Pros:
The car was clean.Cons:
The employees were mostly rude except for one girl but they did not offer solutions until I said I was going to call PROFECO, the mexican consumer protection services agency. They said that they had no connection to kayak whatsoever.4.0 Mediocre
Jan 2017
Cons:
The rate we had confirmed by Kayak was in another universe to what they charged when we arrived. They also said they did not have a record of our booking or a car...although they later found one. Full insurance (although if you have an accident it is not full insurance) is required. My understanding is they were at the airport but they were half hour taxi ride away.2.0 Poor
Jan 2017
Pros:
Nothing bad serviceCons:
They didn't have my reservation They mentioned problems with the system and they offer me a car very expensive I do not rent the car3 locations in Mexico City
Locations in Mexico City
Calle Dinamarca No 62. Col. Juárez - Zona Rosa (Entre Marsella y Liverpool)
+52 998 253 6112
Direccion Av. Sonora casi esquina Texcoco Colonia Peñón de los Baños, Delegación V. Carranza, CDMX
+52 998 253 6112
Sinaloa 31 Col. Peñon de los Baños Int Hotel Courtyard Marriot
+52 551 560 0089
Filters
No reviews available
One location in Mexico City
Locations in Mexico City
Filters
No reviews available
One location in Mexico City
Locations in Mexico City
Av Chapultepec, 360, Roma Norte
+52 56 4182 0014
Filters
No reviews available
One location in Mexico City
Locations in Mexico City
Filters
No reviews available
One location in Mexico City
Locations in Mexico City
Filters
No reviews available
3 locations in Mexico City
Locations in Mexico City
Av. Juárez #70, Col Centro
+52 55 5130 5300
Campos Eliseos 185 Bis
+52 55 5280 1301
Paseo De La Reforma 296
+52 55 5511 2228
Filters
No reviews available
4 locations in Mexico City
Locations in Mexico City
Av. Capitán Carlos León , Peñón de los Baños, Venustiano Carranza
+54 11 6009 3539
Calle Miguel Hidalgo Sur 14-c Local 2
+54 9 11 5259 9877
Sinaloa 85-int. 3, Peñón de los Baños, Venustiano Carranza
+54 11 6009 3539
Filters
No reviews available
12 locations in Mexico City
Locations in Mexico City
Filters
No reviews available
2 locations in Mexico City
Locations in Mexico City
Av. Paseo de la Reforma 208, Local A, Col. Juárez, Delegación Cuauhtémoc, Ciudad de México.
+52 55 5525 1096
Avenida Fuerza Aérea Mexicana 520 Local-H Col. Federal Del. Venustiano Carranza, CDMX. Terminal 1 Nacional en el ambulatorio frente a la puerta 2
+52 55 8843 1215
Filters
No reviews available
One location in Mexico City
Locations in Mexico City
Circuito Bicentenario Esquina Juan Escutia Colonia Condesa
+52 555 256 5935
Filters
No reviews available
One location in Mexico City
Locations in Mexico City
Calle Dinamarca N.62 (Zona Rosa). Colonia Juárez, (Entre Calle Marsella Y Juarez, Ciudad de México, CDMX
+52 55 1560 0087
Filters
No reviews available
One location in Mexico City
Locations in Mexico City
Benito Juarez International Apt
+86 10 6064 1387
Filters
No reviews available
Car rental companies in Mexico City that rent 10 passenger vans include Avis.
On average a 10 passenger van rental in Mexico City costs $947 per week ($135 per day).
On average a 10 passenger van rental in Mexico City costs $4,058 per month ($947 per week).
Along with a 10 passenger van, rental companies in Mexico City offer 7 passenger vans, 8 passenger vans, 12 passenger vans and 15 passenger vans.
Pick-up location | Mexico City |
---|---|
Car types | Van, Minivan |
Rental locations | 147 |
Airport locations | 39 |
Popular agencies | Avis |