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One location in Monterey
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Reviews
2.0 Poor
Feb 2024
10.0 Wonderful
Aug 2019
Pros:
Everything was excellent, from booking the car online to the locations and staff, the vehicle too.Cons:
Can’t think of anything.10.0 Wonderful
Aug 2019
Cons:
Nothing. Time spent getting my vehicle, and returning my vehicle, was much less than any other rental car company. I will be choosing Alamo for my rental car needs.10.0 Wonderful
Jan 2019
Pros:
Estoy muy contento con su atención al alquilar el carro2.0 Poor
Dec 2018
Cons:
They rented out my car before I arrived. I never got a car.10.0 Wonderful
Feb 2017
Pros:
Able to reserve the all-wheel drive, large-size SUV the day before I needed it and at a very good rate on kayak.com, far less than I expect to pay (40% less than several direct car rental websites). Vehicle was in excellent condition with only 8,000 miles on it. Ran beautifully from Monterey to Tahoe and back through some pretty rough storm conditions. Easy pick-up and return at the Monterey Regional Airport.Cons:
There was nothing I didn't like about the rental car or the company, or the process of getting it online through kayak.com.One location in Monterey
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Reviews
10.0 Wonderful
May 2021
Pros:
Yes2.0 Poor
Dec 2020
Cons:
Rental was for 08:00 am, but the car was not ready until 09:00. Was told they do not have the staff and he could not tell me when the car would be ready. Once the car was delivered, still had trash in the back from prior rental.8.0 Very good
Oct 2020
Pros:
The staff was great, the service was excellent - easy pick up and drop-off (and the woman staffing the desk remembered me three days later!). I found the entire experience to be easy and understandable (where to go, what to do, etc.) from beginning to end.Cons:
The car wasn't all that great. It was safe, it was functional, and it was most definitely clean. However, I would have preferred something a little more comfortable and modern, even at my small-car/low-level need.9.2 Wonderful
Sep 2020
Pros:
easy pick-up and drop-offCons:
cost was a bit high for the duration and distance I drove10.0 Wonderful
Aug 2020
Pros:
Yes very friendly and helpful.8.8 Very good
Jul 2019
Pros:
The staff was very friendly and helpful.Cons:
I would truly appreciate if I could drop the car at my address within 5 miles of Monterey Airport.One location in Monterey
One location in Monterey