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4 locations in Oakland
Filters
Reviews
10.0 Wonderful
May 2024
4.0 Mediocre
Apr 2024
8.4 Very good
Oct 2020
Pros:
Drop off very quick and easy.Cons:
No traveller's info transfered to the rental so we had to wait while they entered it all manually. Total cost was 31% higher than the estimate.4.4 Mediocre
Sep 2020
Cons:
Took over an hour to get the car.2.0 Poor
Sep 2020
Cons:
Got a text minutes before my reserved pick-up time telling me that it was cancelled. Called them up, and they shrugged it off.2.0 Poor
Aug 2020
Pros:
The canceled via text an hour before pickup.2 locations in Oakland
Filters
Reviews
2.0 Poor
May 2024
10.0 Wonderful
Apr 2024
2.0 Poor
Jan 2022
10.0 Wonderful
Jan 2022
4.0 Mediocre
Dec 2021
10.0 Wonderful
May 2021
Pros:
Super easy drop off. Very friendly employees!Cons:
Website a little overwhelming.TMI2 locations in Oakland
Filters
Reviews
10.0 Wonderful
Apr 2024
10.0 Wonderful
Apr 2024
2.0 Poor
Dec 2023
10.0 Wonderful
May 2021
Pros:
YesCons:
None6.0 Okay
May 2021
Pros:
The clean Hertz counter and the friendly attendantCons:
I rented AN AMERICAN CAR!!! When I got there, all they had was a CRAPPY Korean car ( 2 of them) and no AMERICAN car. You should be ashamed of being in AMERICA and not stocking American cars. Why buy foreign cars and help their economy. REALLY SUCKS!!!!!!!6.0 Okay
May 2021
Pros:
We came at 10:00pm ,nobody helped or checked the car, eventhough they told me that it is open until 10:30 pm.3 locations in Oakland
Filters
Reviews
2.0 Poor
Jan 2024
10.0 Wonderful
Dec 2023
2.0 Poor
Oct 2023
10.0 Wonderful
May 2021
Cons:
Nice and easy2.0 Poor
May 2021
Pros:
The drop-off representative was very helpful and understanding of the issues we faced with our car rental.Cons:
The car had no windshield wiper fluid and no UBS ports so we couldn't charge our phones and have the benefit of a nav system.10.0 Wonderful
Apr 2021
Pros:
Pick up and drop off were smooth, simple and no surprises. Excellent value.Cons:
All goodOne location in Oakland
Filters
Reviews
10.0 Wonderful
Jan 2021
Pros:
Good serviceCons:
Speedy the line😊2.0 Poor
Jun 2017
Cons:
Never again.8.0 Very good
May 2017
Cons:
It took way too long to pick-up the car however the clerk was terrific!7.6 Good
May 2017
Pros:
Great car! Great drop-off!Cons:
Waited over 15 minutes in line. Only 1 person working. Hard sell on liability insurance and coverage!6.0 Okay
Apr 2017
Cons:
Customer service in Oakland was awful. Not only did we have to wait for a car after our reserved pick up time, the representative did not process our paperwork and then overcharged us. Terrible experience.2.0 Poor
Apr 2017
Cons:
We did not rent it. And won't in the futureOne location in Oakland
Filters
Reviews
10.0 Wonderful
Jan 2017
Pros:
Easy interface on line to find, reserve vehicle. Received confirmation promptly. When picking up vehicle at National, rep was pleasant, helpful and reservation was in the system with no hassles. Dropping off I got 2 thank yous from staff as I was walking inside.Cons:
When picking up the insurance offered was much higher than when it was offered online. I should have got it then??10.0 Wonderful
Sep 2016
Pros:
Ease of rental....started the process on line. Very helpful and courteous staff at the Oakland Airport site (I believe Christina may have been working at the counter).Cons:
Cannot think of a thing.