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2 locations in Santa Rosa
Filters
Reviews
4.0 Mediocre
Nov 2023
10.0 Wonderful
Oct 2023
2.0 Poor
Oct 2022
2.0 Poor
Dec 2021
2.0 Poor
Nov 2021
6.4 Okay
Nov 2020
Cons:
Kayak let me book a Hertz rental at Santa Rosa airport which does not have a hertz location. It’s been closed for a few months. I had to go to the Santa Rosa Avenue location instead. This caused a hiccup in my entire travel plans.2 locations in Santa Rosa
Filters
Reviews
2.0 Poor
Oct 2022
10.0 Wonderful
Apr 2021
Pros:
The up grade do to my rental car not being there.Cons:
Nothing fast professional service6.0 Okay
May 2020
Pros:
Pickup and drop off were great; however, I for got to fuel up and it cost me $131.00 for a 1/2 a tank of gas. Can you help me with this loss?Cons:
What ever you do don't forget to fill the fuel tank, it will cost you ten times the amount to fill if the agency has to do it.6.0 Okay
Jul 2019
Cons:
I was told the car was in space 16 in the rental car lot. After 30 minutes of looking, and with the help of another Avis employee, I was told to look in the general car parking lot. Finally, I found it. Not happy!3.2 Poor
Feb 2018
Pros:
NothingCons:
I made a reservation for 5 pm for a location but even though i got the confirmation # they closed before i got there. On phone I've been told to go to airport location cuz the car is ready for me. Over there the guy didn't want to give me any car saying he doesn't have. After 1h fighting he gave me a smaller car for a bigger price. Just beautiful9.2 Wonderful
Feb 2018
Pros:
The service I received was so friendly and kind.Cons:
The signage indicating where the office was in the airport was not clear at all from outside of the building.3 locations in Santa Rosa
Filters
Reviews
10.0 Wonderful
Mar 2024
10.0 Wonderful
May 2021
Pros:
Great friendly professional efficient service.Cons:
Bit pricey but that's how it goes.4.0 Mediocre
May 2021
Pros:
Quick serviceCons:
I was given a half full tank but the paper work I received said full. I didn’t notice until I returned the car and the final invoice included a $67 fuel charge. Annoying as hell.4.0 Mediocre
May 2021
Pros:
Nothing,they did not valued my reservation. I wasted my time!Cons:
That I could've got the car that I reserved!2.0 Poor
Dec 2020
Pros:
The drop off was amazingCons:
everything else10.0 Wonderful
Oct 2020
Cons:
Great experience!One location in Santa Rosa