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Commercial |
Oversize |
KAYAK compares cargo van rental prices from all major car rental companies such as Thrifty, Dollar, Enterprise, Hertz, Payless and more to find you the best deal.
One location in Cloverdale
One location in Cloverdale
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Reviews
4.0 Mediocre
Feb 2024
2.0 Poor
Jan 2024
7.6 Good
Nov 2020
Pros:
Car was clean and in good conditionCons:
No sign about where to drop off keys and the number left at the desk went to voicemail from which we never heard back. Fortunately someone finally informed us the drop box was outside. The attendant from pickup may have told us but it would be helpful to have a sign at the desk.2.0 Poor
Oct 2020
Pros:
The guy I picked the car up from was friendly and helpful. I declined insurance and I appreciate that he did not push it.Cons:
However, the car reeked of cigarettes after about 3 miles down the road, so I assume they cleaned the interior to eliminate the smell but not the air filter. That was kinda gross but not that big of a deal. The big deal was after I returned the car. I returned it an hour earlier than the deadline stated on the contract, but then got an email with an invoice stating I owed $20 for a late fee and I'm still trying to figure that one out. On top of that I was quoted $75 online, but then that jumped up to $99 inexplicably when I picked it up. I will update this to a better score if they fix the inaccurate bill but so far I am pretty disappointed.10.0 Wonderful
Mar 2020
Pros:
Ana was wonderful and explained everything. Extremely easy rental. Even offered a refund if I needed to cancel since I cancelled my vacation due to the coronavirus lock down.10.0 Wonderful
Feb 2020
Pros:
Easy in and out. Mercedes was very helpful and made sure we got the car quickly.3 locations in Cloverdale
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Reviews
9.6 Wonderful
Jun 2020
Pros:
Staff was friendly and helpful.Cons:
Slightly overwhelmed at pickup with customers waiting for cars to be ready - but only 30 min or so.8.8 Very good
Dec 2018
Pros:
Easy pick up and drop off. Everyone was friendly and helpful.Cons:
Car really smelled like an ashtray.3 locations in Cloverdale
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Reviews
2.0 Poor
May 2017
Cons:
I was not told when I rented through Kayak I would have to take a taxi to get the car. What little I saved from renting through kayak was totally lost as I had to spend money to take a taxi to get the car and to return it. This was totally a bust and I will never rent through kayak again. I intend to write a yelp review and let everyone know how I was deceived.8.0 Very good
Apr 2017
Pros:
Nice car, comfortableCons:
Had to wait a long time in Santa Rosa for the car to be ready. (One hour after our flight arrived)2.0 Poor
Mar 2017
Pros:
NothingCons:
Ryder customer service2.0 Poor
Dec 2016
Cons:
I made a reservation. I called to ask a question and the woman who answered the phone said oh we don't have any cars today. Corporate is completely over booking us. it's a good thing I called or I would have shown up there to rent a car and been told they have no more cars.10.0 Wonderful
Jul 2016
Pros:
Extremely nice, attentive, and helpful staff member at the Sonoma County Airport terminal/ Hertz counter. He was even able to make a change that the phone-rep couldn't. When trying to make changes on the phone earlier, the rep was very kind and tried to help as much as she could.Cons:
The car had some minor damage, which wasn't inspected or logged by anyone as we picked up the car. This was never a problem, but we felt the need to take photos to be sure.One location in Cloverdale
One location in Cloverdale
Pick-up location | Cloverdale |
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Rental locations | 0 |
Airport locations | 0 |