Pros:Boarding is relatively quick, staff were kind, onboard foot-room/under the seat space was some of the best compared to other airlines.
Cons:Wasn't able to check in online because the website was down all day. If an airline offers online check in, they should make sure it works, I was willing to pay the extra fees so I could choose my seat, instead had to be inconvenienced, arrive to the airport earlier than desired, and got stuck at the back of the plane.