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Forty five minutes late for departure. Staff were pleasant. Food was adequate but not outstanding. Entertainment system was very good, as it usually is on Air France.

Good. Food items are ok but not really healthy (no protein for the vegetarian option, just a total of 2 gr total) so not fulfilling. Also, no airline is educating passengers to behave and have common sense: let the one sitting by the window pass first, leave toilets clean after use, etc. Humanity is just getting rude and more disgusting by the day and without education or enforced common sense no

The check in was horrible. I stood in line for 1 hour to check in with an Air France ticket. Then I was told I had to go to Delta counter onstead to check in instead. It made no sense.

Medíocre. The food wasn't good (although not bad, bad) and the staff wasn't kind. I asked for n extra blanket, the steward never came back, serving us roughly.

Excellent apart from transport to actual plane 10 minutes from the actual gate , walking out in the tarmac in the rain and having to climb stairs to enter while holding luggage.

They wanted to close counter although they did not provide the wheelchair requested which ended by going alone to transit security and lost long time and they did not want to wait .

They charge me for luggage which is was included on the ticket

Good aorcraft 777 but Worst food ever Breakfast was a bû’with matonnaise… Staff was nice but invisible most of the flight

Everything went smoothly with Air France. There was a delay in departure which seemed to relate to the immigration services being short staffed.

Food could have been better especially the breakfast. Overall it was a good flight

Iberia canceled then rescheduled the first leg of this flight three weeks before my trip left on May 11. I had to cancel and get a refund. And scramble to find a different flight through a travel agency flying on United. And Kayak , you’ve been writing me ever since as if I’m still on this original flight! Pretty scary you have no way of knowing what has befallen your customers! I will never buy plane tix from you again!

As an advantage member I found the experience very positive

The flight from Amsterdam to Dallas was great, ok food, good service, great entertainment. But Dallas to SF was very tiring because of two hour delay inside the airplane waiting for AA paper work in 99 degrees in the sun. We had no oxygen and the pilot had to ask everyone to blast the AC because it was getting too hot inside the cabin.

American Airlines switched aircrafts for some reason and the new plane had to be checked, It took an hour for this while we were on the plane parked. But then we waited one more hour for an officer to come and fill out paperwork so that he could ok the plane or fly it himself, something of that nature. It was 99 degrees in Dallas and we were cooking inside the plane. The pilot had to ask everyone to shut the window shutters and open the air full blow because it was too hot inside the cabin and smelled like gasoline. Worse was that when I bought the ticket, the third party seller called to insist in buying insurance for this flight. I told them no because I was not going to save any money after all, so I made it to SF somehow by a miracle. Why buy insurance when the airlines are responsible for any delay, cancelation, or problem. Please advice third party sellers like Underpricer to not call and try to sell insurance at $100 per passenger.

Our luggage did not make it with us despite the fact that there was an hour between landing in Madrid (from Granada) and the departure of the plane to Washington DC. We received notifications about this, which is a nice touch, but they were in Spanish and it took us a while to figure out what the message was. Furthermore, the process of filing a report was not intuitive and we have received no e-mail or other form of confirmation that the airline has received our missing luggage reports. Needs improvement!

Some crew were very helpful. Could be better food choices. Should be more leg room even in economy.

As a disabled passenger the arrangements for getting me to the plane and onto the plane were excellent as was the reception and arrangements at Chicago.

Flight home was great. But, as should have been expected, Newark Liberty airport sucked.

Food was low quality as well as quantity; I ordered vegetarian. We waited 35 MINUTES for the first bag to arrive after landing.

Ability to select seating would be nice. We were family of three and they had us seated back to back and one of us on the other side of the plane??? That is pretty goofy. Especially when tickets were placed two months in advance.