AA1537 the AC was not working properly. It was very hot and uncomfortable.
AA1537 the AC was not working properly. It was very hot and uncomfortable.
Flight attendant was incredible. Very efficient, friendly and pleasant. Patricia was one of the best I have ever seen. Please give her a big raise!
Liked - nothing. Disliked - delayed 35+ min sitting on the plane. Caused me to miss my connection in Charlotte. American Airlines is the worst US Air Carrier company with atrocious customer service.
Again, multiple delays and I eventually just canceled and drove!
All four American Airlines flights I took in last seven days were delayed. Caused me loads of problems, missed meetings, loss of time and money.
WiFi connected but only let you go to the AA website, not even text messaging worked.
Too bad that first class seats do not recline significantly causing discomfort
Cold air blew constantly on my legs almost making me numb.
On the new 319 NEO? seatback entertainment system did not work even when the flight attendant rebooted it. At least I had my cell phone to connect with wifi.
The flight was fine. All the delays and poor communication and customer service were the worst! We were supposed to arrive in London at 7:10 am. In stead we arrived at 1:30 pm. And now American Airlines refuses to make things right but only sent a canned apology after I contacted customer relations.
Las Vegas (LAS)United States
Fayetteville (FAY)United States