Find cheap flights from San Pedro Sula to Cancun from $185

The plane was so outdated, that it made it uncomfortable. The temperature was hot during the whole flight

Happy attentive flight crew. All in all good flight the night flight works well. Getting into Mexico City early so you don't get caught up it all the immigration and custom ques, additionally, this helps when exiting the airport and crossing the city to your final destination. All works very well and would do it again

Some entertainment and food/snack service would have been nice

All the pessengers should be wait in a line útil the creo and piloto are arrived.

Planes seat could be bigger very uncomfortable for tall humans.

Atraso de dos horas y media con vuelos sobre vendidos

Great airplane The confort was within the high standards. My only little problem was That all the movies ( only 3) was on Spanish, even though I was selecting the audio on English it didn't happen. After that I highly recommend aeromexico

1 hour waiting for suitcases to come out traveling in business class and food in business class is a sandwich? Avoid Aeromexico .

Aeromexico es siempre una buena opción, relación precio calidad adecuada!

Business class was economy with a table in the middle seat. That is worse than economy. No food and no entertainment. Very poor representation.

I expected the plane to be as the one I took from manaos to Bogota and unfortunately it wasn’t as nice, the sits didn’t recline and there was not onboard entertainment.

i was charged $140.00usd for my backpack the only luggage i had was my backpack

The good thing is the flight was on time and the crew was really nice. They can work better the arriving with staff

Avianca flights to Galapagos and back and well organized and on time.

This is the Spirit of Latino travel. And don’t even get me started on customer service.

Boarding was very expedite. The chairs are fixed you can't rest comfortable during the flight.

Awful. I checked in online and there was no option to pay for baggage, at the airport when I checked in my baggage was received and Iwas not charged. When I got to LA during the boarding process I was told I didn't pay for baggage, the crew resolved I was let in the plane. When I got to my final destination my baggage was not there. It took me two days to receive my baggage. Bad service ever!

I flew with my service dog unfortunately they didn’t allow it to flight on the canine, but ok, the only problem was that when I arrived to Quito it took 1 hour to deliver my dog, they were supposed to deliver it the moment we get off the airplane.

Every food and beverage has to be paid and the seat was not confortable. They even gave water.

Flight attendants to show up on time, offer drinks and food.

Liked - nothing. Disliked - delayed 35+ min sitting on the plane. Caused me to miss my connection in Charlotte. American Airlines is the worst US Air Carrier company with atrocious customer service.

American cancelled our flight home. Zero option for hotel, alternative transportation and took 3 hours to find our bags so we could take a 3 hour UBER ride home on our dime. Never flying AA again.

I think the seats on some of their planes are uncomfortable. You can be ok on a short flight of two hours but no more than that. The delays, and also the refreshments on the plane were not enough.

Ac was broken so we deplaned, waited 2 hours, taxiing for takeoff they said the plane would not fly so we went back to the gate and got a new plane which took another hour. In all a 4 hour delay for an 80 min flight.

Was as expected. Good leg room on planes - much appreciated.

The flight crew was really wonderful, incredibly helpful as well as patient. I was able to watch entertainment on my phone but didn't have access to my headphones and I didn't want to bother the flight attendants. The food wasn't an issue for me because I am a vegan and brought my own food on board. The flight left on time and arrived ahead of schedule. It was overall a good flight.

Terrible, oxygen masks were deployed mid-flight. We returned to airport. Took additional 12 hours to get home.

We were delayed bc ground crew gave the flight crew the wrong paperwork. We taxiied to the runway then back to the gate to get the correct paperwork that no one bothered reviewing the first time we pushed back. Boarding was rude and stressful like it always is. Gate agents and flight attendants are all over 55 years of age, embittered by years of underpayment From AA leading to their passive agressive bitchiness for no reason.

Food choice is limited, entertainment better than average, seat leg room terrible

Boarding time was easy & quick. Crew was excellent. In-flight entertainment was great/easy. Seats are too small and not enough room between rows: felt like a sardine/very cramped.

Flights are great except for the ticketing service on the terminal.. Too little employees taking care for lots of flights.

the landing was terrible. the plane touched down and had take off. the plane flew around and landed a second time.i understand the weather might of been the problem. It was a scary experience and no explanation from the captain.

Smooth flight flight attendants were extremely helpful kind friendly. I had Glenn he was by far the most outgoing

The flight was over two hours delayed from Honduras and over 3 hours delayed from the connecting flight. Ridiculous!!!

Flight on time, crew gave great service, clean and updated plane.

Our flight was changed from a direct flight at 7am to 10pm the night before with a 9 hr layover which we had 24 hr notice and then had to pay for a hotel room. I asked for one free carry on for the inconvenience and they said no.

Very bad. Plane delayed. Crew not nice. Luggage weight limit is 40lbs and they overcharge for over weight

If you get the big seats, it's all good!

There were empty seat on the plane but crew would not let passengers sit on those even after flight took off.

I am 6’ tall. My knees were touching the seat ahead of me. I would suggest anyone over 6’ and have a normal leg length to upgrade to first class if they find themselves booking with Spirit. The seats are not known for being cushioned, but my flights were short and doable.

Allow for not applicable in your survey if there is no food or entertainment on a very short flight of only one hour

Notsure if it was an issue with the airline or Guatemala Int airport, but boarding information, times posted, and boarding to aircraft where contadicting n confusing - relied on gate airline staff n fellow travelers.

The flight was cancelled 2 time as. The airline was stranded me in Guatemala with no solution.

My flight was cancelled 2 times with no solution left stranded in Guatemala.

Boarding was long and messy. No food was offered on the flight. No entertainemnt. Clean flight however.